/* SmartBot Comercial — demonstração
   Identidade: grafite e ouro do logo Smart Tech; fundo de chapa perfurada de rack.
   Elemento-assinatura: a ficha do orçamento com a barra de composição do preço. */

:root {
  --grafite: #23272B;
  --grafite-2: #31373D;
  --ouro: #E8B21A;
  --ouro-escuro: #9A7208;
  --ouro-claro: #FFF2C6;
  --chapa: #E6E9E7;
  --furo: #D3D8D5;
  --papel: #FFFFFF;
  --tinta: #1D2125;
  --cinza: #5F6870;
  --linha: #D9DEDB;
  --imposto: #9AA4AD;
  --lucro: #2F8A5A;
  --alerta: #B4471F;

  --f-display: "Barlow Condensed", "Arial Narrow", sans-serif;
  --f-texto: "IBM Plex Sans", "Segoe UI", system-ui, sans-serif;
  --f-numero: "IBM Plex Mono", ui-monospace, Consolas, monospace;

  --raio: 10px;
  --sombra: 0 1px 2px rgb(0 0 0 / .08), 0 2px 8px rgb(0 0 0 / .05);
}

* { box-sizing: border-box; }
html, body { height: 100%; }
body {
  margin: 0;
  font-family: var(--f-texto);
  font-size: 15px;
  line-height: 1.45;
  color: var(--tinta);
  background: var(--grafite);
  -webkit-font-smoothing: antialiased;
}
[hidden] { display: none !important; }
button, input, textarea { font: inherit; color: inherit; }
:focus-visible { outline: 3px solid var(--ouro); outline-offset: 2px; }

.visualmente-oculto {
  position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap;
}

/* ---------- botões ---------- */
.botao {
  border: 0; border-radius: 8px; padding: 10px 16px; font-weight: 600; cursor: pointer;
  transition: filter .15s, transform .15s;
}
.botao:active { transform: translateY(1px); }
.botao-ouro { background: var(--ouro); color: var(--grafite); }
.botao-ouro:hover { filter: brightness(1.06); }
.botao-icone {
  border: 0; background: transparent; width: 36px; height: 36px; border-radius: 50%;
  cursor: pointer; font-size: 16px; color: inherit;
}
.botao-icone:hover { background: rgb(0 0 0 / .08); }

/* ---------- entrada ---------- */
.entrada {
  min-height: 100%; display: grid; place-items: center; padding: 24px 16px;
  background:
    radial-gradient(circle at 1px 1px, rgb(255 255 255 / .06) 1.5px, transparent 0) 0 0 / 14px 14px,
    var(--grafite);
}
.entrada-cartao {
  width: min(380px, 100%); background: var(--papel); border-radius: 14px; padding: 28px 24px 24px;
  border-top: 4px solid var(--ouro); display: flex; flex-direction: column; gap: 8px;
}
.entrada-logo { width: 96px; align-self: center; }
.entrada h1 {
  font-family: var(--f-display); font-size: 30px; text-transform: uppercase; letter-spacing: .02em;
  margin: 4px 0 0; text-align: center;
}
.entrada-cartao > p { margin: 0 0 12px; text-align: center; color: var(--cinza); }
.entrada label { font-weight: 600; font-size: 13px; }
.entrada input {
  border: 1px solid var(--linha); border-radius: 8px; padding: 11px 12px; font-size: 16px;
}
.entrada .botao { margin-top: 8px; padding: 12px; }
.erro { color: var(--alerta); font-size: 13px; margin: 0; }

/* ---------- layout ---------- */
.app {
  height: 100dvh; display: grid; grid-template-columns: 380px 1fr;
}

/* ---------- roteiros ---------- */
.roteiros {
  background: var(--grafite); color: #E9ECEE; overflow-y: auto; padding: 20px 18px 32px;
  border-right: 3px solid var(--ouro);
}
.roteiros-topo { display: flex; align-items: center; justify-content: space-between; }
.roteiros h2 {
  font-family: var(--f-display); text-transform: uppercase; font-size: 24px; letter-spacing: .03em; margin: 0;
}
.roteiros-intro { color: #AEB6BD; font-size: 13.5px; margin: 6px 0 18px; }

.roteiro { border-top: 1px solid var(--grafite-2); padding: 16px 0 6px; }
.roteiro h3 { margin: 0; font-size: 15.5px; font-weight: 600; color: #fff; }
.roteiro > p { margin: 2px 0 10px; font-size: 13px; color: #AEB6BD; }
.passos { list-style: none; margin: 0; padding: 0; counter-reset: passo; }
.passo { counter-increment: passo; position: relative; padding-left: 30px; margin-bottom: 10px; }
.passo::before {
  content: counter(passo); position: absolute; left: 0; top: 8px;
  width: 20px; height: 20px; border-radius: 50%; background: var(--grafite-2); color: var(--ouro);
  font: 600 12px/20px var(--f-numero); text-align: center;
}
.passo button {
  display: block; width: 100%; text-align: left; cursor: pointer;
  background: var(--grafite-2); border: 1px solid transparent; border-radius: 8px;
  padding: 8px 10px; font-size: 13.5px; color: #F2F4F5; line-height: 1.4;
  transition: border-color .15s, background .15s;
}
.passo button:hover { border-color: var(--ouro); background: #383F46; }
.passo .espera { display: block; margin-top: 4px; font-size: 12px; color: #8E979F; }
.passo .espera::before { content: "Esperado: "; color: var(--ouro); }

/* ---------- conversa ---------- */
.conversa {
  display: flex; flex-direction: column; min-width: 0; min-height: 0;
  background:
    radial-gradient(circle at 2px 2px, var(--furo) 2px, transparent 0) 0 0 / 16px 16px,
    var(--chapa);
}
.conversa-topo {
  display: flex; align-items: center; gap: 10px; padding: 10px 16px;
  background: var(--grafite); color: #fff; border-bottom: 3px solid var(--ouro);
}
.avatar { width: 40px; height: 40px; border-radius: 50%; background: #fff; object-fit: contain; padding: 3px; }
.conversa-nome { display: flex; flex-direction: column; margin-right: auto; min-width: 0; }
.conversa-nome strong { font-family: var(--f-display); font-size: 20px; letter-spacing: .03em; text-transform: uppercase; line-height: 1.1; }
.conversa-nome span { font-size: 12.5px; color: #AEB6BD; }
.botao-topo {
  background: transparent; border: 1px solid #4A525A; color: #fff; border-radius: 999px;
  padding: 6px 12px; font-size: 13px; cursor: pointer; white-space: nowrap;
}
.botao-topo:hover { border-color: var(--ouro); }

.mensagens {
  flex: 1; overflow-y: auto; padding: 20px max(16px, calc((100% - 760px) / 2)) 12px;
  display: flex; flex-direction: column; gap: 10px;
}

.balao {
  max-width: min(560px, 88%); padding: 9px 12px 8px; border-radius: var(--raio); box-shadow: var(--sombra);
  white-space: normal; overflow-wrap: anywhere; animation: entra .18s ease-out;
}
.balao.eu { align-self: flex-end; background: var(--ouro-claro); border-top-right-radius: 3px; }
.balao.bot { align-self: flex-start; background: var(--papel); border-top-left-radius: 3px; }
.balao.erro-balao { border-left: 4px solid var(--alerta); }
.balao .hora { display: block; text-align: right; font-size: 11px; color: var(--cinza); margin-top: 2px; }
@keyframes entra { from { opacity: 0; transform: translateY(4px); } }

.digitando { align-self: flex-start; display: flex; gap: 4px; padding: 14px 16px; }
.digitando i { width: 7px; height: 7px; border-radius: 50%; background: var(--cinza); animation: pisca 1s infinite; }
.digitando i:nth-child(2) { animation-delay: .15s; }
.digitando i:nth-child(3) { animation-delay: .3s; }
@keyframes pisca { 0%, 100% { opacity: .25; } 50% { opacity: 1; } }

.respostas-rapidas { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 10px; }
.respostas-rapidas button {
  border: 1px solid var(--grafite); background: transparent; border-radius: 999px; padding: 6px 12px;
  font-size: 13px; font-weight: 600; cursor: pointer;
}
.respostas-rapidas button.principal { background: var(--grafite); color: #fff; }
.respostas-rapidas button:hover { border-color: var(--ouro-escuro); }

/* ---------- ficha do orçamento (assinatura) ---------- */
.ficha { width: min(440px, 100%); }
.ficha-rotulo {
  font-family: var(--f-display); text-transform: uppercase; letter-spacing: .08em; font-size: 13px; color: var(--ouro-escuro);
}
.ficha-cliente { font-weight: 600; font-size: 16px; margin: 0 0 8px; }
.ficha-aviso { background: #FBEDE6; color: var(--alerta); border-radius: 6px; padding: 6px 9px; font-size: 13px; margin: 0 0 8px; }
.ficha dl { margin: 0; display: grid; grid-template-columns: 1fr auto; row-gap: 3px; font-size: 14px; }
.ficha dt { color: var(--cinza); }
.ficha dd { margin: 0; font-family: var(--f-numero); text-align: right; }
.ficha .soma { border-top: 1px dashed var(--linha); padding-top: 4px; margin-top: 2px; font-weight: 600; color: var(--tinta); }

.barra {
  display: flex; height: 14px; border-radius: 3px; overflow: hidden; margin: 12px 0 6px;
  background: var(--linha);
}
.barra span { display: block; height: 100%; transform-origin: left; animation: cresce .5s cubic-bezier(.2,.7,.2,1) both; }
.barra .b-custo { background: var(--grafite); }
.barra .b-imposto { background: var(--imposto); animation-delay: .08s; }
.barra .b-lucro { background: var(--lucro); animation-delay: .16s; }
@keyframes cresce { from { transform: scaleX(0); } }
.legenda { display: flex; flex-wrap: wrap; gap: 4px 14px; font-size: 12.5px; color: var(--cinza); }
.legenda span::before {
  content: ""; display: inline-block; width: 9px; height: 9px; border-radius: 2px; margin-right: 5px; vertical-align: -1px;
  background: var(--cor);
}
.legenda b { font-family: var(--f-numero); font-weight: 600; color: var(--tinta); }

.ficha-total {
  display: flex; justify-content: space-between; align-items: baseline; gap: 12px;
  background: var(--grafite); color: #fff; border-radius: 6px; padding: 10px 12px; margin-top: 12px;
}
.ficha-total span { font-family: var(--f-display); text-transform: uppercase; letter-spacing: .05em; font-size: 14px; }
.ficha-total strong { font-family: var(--f-numero); font-size: 21px; color: var(--ouro); white-space: nowrap; }
.ficha-mult { font-size: 12.5px; color: var(--cinza); margin: 5px 0 0; }
.ficha-alerta { color: var(--alerta); font-size: 13px; margin: 8px 0 0; }

.ficha dl.ficha-condicoes { display: block; margin: 12px 0 0; padding: 10px 0 0; border-top: 1px solid var(--linha); font-size: 13.5px; }
.ficha-condicoes div { display: grid; grid-template-columns: 82px 1fr; gap: 6px; margin-bottom: 2px; }
.ficha-condicoes dt { color: var(--cinza); }
.ficha .ficha-condicoes dd { margin: 0; font-family: var(--f-texto); text-align: left; }
.ficha-condicoes .falta { color: var(--alerta); font-style: italic; }

/* ---------- cartão da proposta ---------- */
.cartao-proposta { display: flex; gap: 12px; align-items: center; }
.cartao-proposta .doc {
  flex: none; width: 44px; height: 54px; border-radius: 4px; background: #fff; border: 1px solid var(--linha);
  border-top: 5px solid var(--ouro); display: grid; place-items: center;
  font: 700 11px var(--f-numero); color: var(--alerta);
}
.cartao-proposta strong { display: block; }
.cartao-proposta small { color: var(--cinza); font-family: var(--f-numero); }
.cartao-proposta .botao { margin-left: auto; flex: none; white-space: nowrap; }

/* ---------- compositor ---------- */
.compositor {
  display: flex; gap: 8px; align-items: flex-end;
  padding: 10px max(16px, calc((100% - 760px) / 2)) calc(10px + env(safe-area-inset-bottom));
  background: rgb(230 233 231 / .92); backdrop-filter: blur(4px); border-top: 1px solid var(--linha);
}
.compositor textarea {
  flex: 1; resize: none; border: 1px solid var(--linha); border-radius: 20px; padding: 10px 14px;
  background: #fff; max-height: 160px; font-size: 15px; line-height: 1.4;
}
.compositor textarea:focus-visible { outline: 2px solid var(--ouro); outline-offset: 0; }
.botao-enviar {
  flex: none; width: 44px; height: 44px; border-radius: 50%; border: 0; cursor: pointer;
  background: var(--grafite); color: var(--ouro); display: grid; place-items: center;
}
.botao-enviar:disabled { opacity: .5; cursor: default; }

/* ---------- janela da proposta ---------- */
.janela-proposta {
  width: min(900px, 100vw - 24px); height: min(96dvh, 1200px); padding: 0; border: 0; border-radius: 12px;
  overflow: hidden; display: none; flex-direction: column; background: #f4f5f4;
}
.janela-proposta[open] { display: flex; }
.janela-proposta::backdrop { background: rgb(20 23 26 / .7); }
.janela-topo { display: flex; align-items: center; gap: 10px; padding: 10px 12px 10px 16px; background: var(--grafite); color: #fff; }
.janela-topo strong { margin-right: auto; font-family: var(--f-display); font-size: 19px; letter-spacing: .03em; text-transform: uppercase; }
.janela-dica { margin: 0; padding: 6px 16px; font-size: 12.5px; color: var(--cinza); background: var(--ouro-claro); }
.janela-proposta iframe { flex: 1; width: 100%; border: 0; background: #fff; }

/* ---------- celular ---------- */
.so-celular { display: none; }
.sair-celular { margin-top: 24px; width: 100%; }

@media (max-width: 900px) {
  .app { grid-template-columns: 1fr; }
  .so-celular { display: inline-flex; align-items: center; justify-content: center; }
  .roteiros {
    position: fixed; inset: 0 auto 0 0; width: min(380px, 92vw); z-index: 20;
    transform: translateX(-102%); transition: transform .25s ease;
  }
  .roteiros.aberto { transform: none; box-shadow: 0 0 0 100vmax rgb(0 0 0 / .45); }
  .conversa-topo { padding: 8px 10px; gap: 6px; }
  .botao-topo { padding: 6px 10px; }
  .conversa-nome span { display: none; }
  .botao-sair { display: none; }
  .so-desktop { display: none; }
  .balao { max-width: 94%; }
}
@media (max-width: 420px) {
  .avatar { width: 34px; height: 34px; }
  .conversa-nome strong { font-size: 17px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; }
}